music will take you there

New code ILOVEMUSIC unlocks free STANDARD shipping on orders over $100

Returns
All returns must be made within 10 business days from the date of delivery. To return your order you must notify The Mixtape Shop by writing to info @ themixtapeshop.com. New media must be returned in an unused condition and have original packaging intact. Unless you are returning a defective item, you will be responsible for all return shipping fees. When returning a defective item The Mixtape Shop must receive the returned item before a replacement can be issued. When shipping back your item, please use UPS, FEDEX or USPS with tracking number and confirmation. The Mixtape Shop is not responsible for lost packages. Failure to meet the above conditions could result in your return being denied.

Gift cards of any kind cannot be returned or refunded.

Refunds
Once your return is received and inspected, we will process your refund or contact you with more details. Refunds are processed as a credit automatically applied to your original method of payment. The processor of your payment may take 1-3 business days to apply the credit to your account.

Sale items
Only regular priced items may be refunded. Sale or discounted items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info @ themixtapeshop.com.

Shipping returns
Unless there was an error with your order, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Cancellations
If you cancel your order but it has already been shipped you must not unpack the items when they are received and you must send the items back to our contact address at your own cost within seven business days of delivery. On receipt of the returned items we will refund you the amount charged (excluding delivery charges) within 14 days.