All returns must be made within seven business days from the date of delivery. To return your order you must notify The Mixtape Shop by writing to [email protected]. New media must be returned in an unused condition and have original packaging intact. Unless you are returning a defective item, you will be responsible for all return shipping fees.
When returning a defective item The Mixtape Shop must receive the returned item before a replacement can be issued.
When shipping back your item, please use UPS, FEDEX or USPS with Confirmation. The Mixtape Shop is not responsible for lost packages. Failure to meet the above conditions could result in your return being denied.
If you cancel your order but it has already been shipped you must not unpack the items when they are received and you must send the items back to our contact address at your own cost within seven business days of delivery. On receipt of the returned items we will refund you the amount charged (excluding delivery charges) within 30 days.
All orders are subject to availability